Company Profile

A Class Concierge is a highly professional company which appreciates the balance that has to be struck between providing a reliable service to all residents while recognising that the personal touch is often required in dealing with people on a day-to-day basis.’

Jimmy Thomson, Flat Chat columnist and strata expert with the Sydney Morning Herald

A boutique business specialising in prestigious residential properties, A Class Concierge has been providing high-class concierges to elite apartment living since 2006.

Our highly trained and personable concierges work in some of the most exclusive residential properties in Sydney from the grand elegance of Kincoppal in Elizabeth Bay, to the Manhattan-style high-rise living of The Hyde in the heart of Sydney, to the sophisticated urban lifestyle of the ultra-modern Encore building in Elizabeth Bay.

We understand that every building is unique with its own personality. To give you the ultimate concierge experience, we tailor our services and match our concierges with the building and its residents. Where two concierges are appointed to the one building, we ensure each concierge has skills and attributes that complement each other.

We are driven by customer satisfaction and are proud that we have been awarded ongoing contracts annually at every building that has ever engaged our services. Our annual resident surveys have always returned with nothing less than a 90 to 99% result of excellence.

Choosing the right concierge service provider

We appreciate that choosing the right concierge service provider is a big responsibility. Before you commit to your concierge company we invite you to experience first-hand our exceptional service – a ‘behind the scenes’ private viewing to see our concierges in action at one of our prestigious buildings. To help you make the right choice for your building, we will also provide you with an informative booklet about what to look out for in a professional concierge service.

Private viewings by appointment only. Call Debra Francis on 0403 822 726.